House Rules

Check-in time is after 3:00 PM. Early check-ins must be pre-approved and may incur additional charges.

Please let us know if you would have any requests for additions to your check in (e.g. bottle of wine, chocolate, beach picnic) made available at an extra charge.

Check-out time is by 11:00 AM.

Before leaving, please ensure the space is left in the condition you found it. Please ensure rubbish bins are empty and please strip bed and leave bedding on the floor.

Hyem @ Cullercoats is a residential property and due to the charm of traditional Tyneside flats; there are 5 immediate neighbours whom I have a close relationship with. They're all canny but please respect our neighbours surrounding the property.

Quiet Hours: 10pm - 8am

Parking is free on-street parking and no permit is required.​

No parties.

The number of guests should not exceed the number on your reservation.

Unregistered guests are not allowed without prior written approval. 

This is a smoke-free home. Smoking is not permitted inside the flat or in the front garden. Please, no vaping or e-cigarettes inside the flat.

No candles or open fires inside or outside the flat.

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Pets are not allowed within the flat without explicit written approval from the host, received at least 24hours prior to arrival and will incur an extra charge and damage deposit.

Ensure all doors and windows are locked when you leave the flat.

Do not share the keys or access codes with anyone outside your party.

The property has benefited from Ring Doorbell cameras on both front and back door for a number of years.

Treat the flat with care and respect.

Please keep the space tidy and clean up after yourself.

Dispose of waste in the designated bins: Black (internal bin) and Green (outside bin) for general waste; White (internal) and grey (outside bin) for Recycling

Report any damages or issues immediately so they can be addressed.

In an emergency call 999

Doctor:

Dentist:

Hospital:

Nearest Defibrillator: The Boatyard Cafe John Street Cullercoats.

The property was built around 1890-1910 and is a first floor flat accessed via stairs only (no lift), with a step down to the utility room and shower over bath. Please be careful on the stairs as there is a low ceiling as you enter and the stairs at the back may be slippery when wet. The property may therefore be inaccessible for people with accessibility needs.

Please get in touch if there is anything I can do to make your stay more comfortable.

Please only use what you need and recycle what you can.

Switch off lights when not in use.

Consider water when showering, bathing or rinsing from the beach.

Avoid single-use: To protect our local seals, dolphins, birds and marine wildlife, we can provide reusable plates, toys and equipment for the beach.

Relax and enjoy the space and the beautiful surroundings.

If anything is missing or you need any recommendations or assistance, please do not hesitate to let us know.